FAQs
Questions people ask before they meet Amaia.
01
What is Amaia AI?
Amaia is a conversational AI agent that integrates with your business data and operates through the messaging platforms your team already uses Teams, WhatsApp, Slack and Telegram.
02
Is Amaia a chatbot?
No. Amaia doesn't just answer questions it detects anomalies, captures decisions, triggers workflows and executes processes end-to-end. It's an AI co-worker, not a chatbot.
03
How long does implementation take?
Our onboarding runs 12 to 14 weeks, including process redesign, ETL integration, configuration and team enablement. By week 12, your team is working with Amaia daily.
04
What data sources does Amaia connect to?
SAP, Salesforce, Power BI, Excel, custom databases and more. If your data is accessible, Amaia can be connected. We handle the integration as part of onboarding.
05
Does Amaia replace our existing BI tools?
No it makes them more valuable. Amaia uses your dashboards and data as its source of truth and gives your team a faster, more intuitive way to act on that data.
06
Is it secure? Who can see our data?
All data is processed through your own Azure environment. Your data never leaves your infrastructure. Amaia operates within your security perimeter, not ours.
07
What industries does PeopleOPTI work with?
CPG, FMCG, retail, insurance, financial services and food & beverage with a deep focus on mid-market and multinational enterprises operating in LATAM.
08
How do we know if Amaia is working?
Within 72 hours of going live, your team should be asking Amaia questions they used to spend hours answering manually. That's our success criterion and our commitment.
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